Before sending mortgage closing funds, call the settlement office at a phone number you obtained independently, verify the recipient and every bank detail, then call that same number after the transfer to confirm receipt. Never approve a wire solely from an email, text, portal alert, voicemail, or incoming call.
If your closing is later this week, allow extra time. Federal Reserve Banks are closed for Labor Day on Monday, September 7, 2026. On Tuesday morning, confirm both your bank’s consumer-wire cutoff and the settlement office’s funding deadline. Institution-specific hours vary, and a compressed schedule does not make an unverified transfer safe.
A change in the final amount due may be legitimate as taxes, credits, prepaid costs, and other figures are reconciled. A new beneficiary, bank, account number, payment method, or closing contact presents a different risk. Stop and authenticate the entire instruction set again.
Why a convincing closing message proves very little
Mortgage closing fraud works because the request arrives when a large payment is already expected. The message may appear to come from a title company, escrow officer, settlement agent, attorney, lender, or real estate professional. It can contain the correct property address, closing date, buyer names, logos, and pieces of a real email conversation.
The Consumer Financial Protection Bureau describes these scams as impersonation schemes intended to steal a buyer’s down payment or closing costs. Its guidance recommends preparing a list of trusted transaction contacts before closing so buyers can reach those people directly.
The FBI’s 2025 Internet Crime Complaint Center report recorded 12,368 complaints and $275,110,419 in reported losses under its broad Real Estate crime category. That category covers more than residential closing-wire theft, so those figures are not a count of mortgage closing scams. They still show why a large real estate payment deserves a procedure stronger than recognizing an email address.
Use two channels: one may deliver the instructions, but a second channel established independently must authenticate them.
The test for any payment instruction
Before authorizing a transfer, judge the request on five points: where the contact information came from, who legally receives the funds, whether every destination field matches, whether each sender follows the same process, and how receipt will be confirmed. A familiar logo or an urgent deadline satisfies none of those tests.
The following six checks put that standard into practice.
Six checks before releasing closing funds
1. Call a number that did not arrive with the request
Do not use the phone number printed in a new email, attachment, text message, portal notification, or voicemail. If the request is fraudulent, that number may connect directly to the criminal who wrote it.
Use contact information established earlier in the transaction. Good sources include prior closing paperwork, an in-person meeting, a saved number you have already used, or a known transaction professional reached through existing contact details. If you search for the company online, corroborate the result against another trusted source rather than relying on a sponsored listing alone.
Ask for the person or department responsible for receiving funds for your property. The proper recipient may be a title company, escrow company, settlement office, or closing attorney, depending on the transaction and state.
2. Verify the destination, not just the amount
A correct cash-to-close figure does not prove that the receiving account is legitimate. A scammer who has seen transaction messages may already know the expected amount.
During the trusted callback, verify the beneficiary name, receiving bank, routing number, account number, payment method, and any property or file reference. Read each field back exactly as you received it. If the office does not confirm complete account numbers verbally, follow its documented verification procedure and ask how mismatches are identified.
Do not merely edit an existing bank-wire form after receiving a supposed revision. If a destination field changes, begin verification again using the independently obtained number.
3. Treat a portal as delivery, not independent proof
A legitimate settlement office may use a secure portal. Even so, a login page, lock symbol, one-time code, or familiar screen is not a substitute for confirming who will receive the money. Buyers can be directed to imitation sites, and genuine email or portal accounts can be compromised.
Open the portal through the method previously established with the real office, not through an unexpected link. Then call the trusted number before authorizing the transfer. The phone check should confirm the recipient and payment procedure, not simply whether someone sent a portal message.
4. Resolve the deadline before urgency takes over
Real closings have firm funding deadlines, which is precisely why a demand to act immediately can feel believable.
Ask your bank when a consumer wire must be authorized, whether an appointment or additional approval is required, and what happens if the cutoff is missed. Ask the settlement office when cleared funds must arrive and how much time it needs to match a transfer to your file. Plan the verification call before that window becomes tight.
If you cannot reach the legitimate office, wait. Do not switch to a new contact supplied in the urgent message. A qualified settlement professional can explain the consequences of delayed funding; an unverified caller cannot safely decide where your down payment goes.
5. Apply the procedure to every person sending money
The buyer receiving closing emails may not control the account that will fund the purchase. A spouse, partner, co-borrower, or gift donor might send part of the money. Forwarding an attachment with a quick instruction to “wire your share” creates an avoidable weak point.
Choose one household coordinator to track deadlines and confirmations, but give every sender the trusted office number separately. Each person should know the approved payment route and the rule for changes: no new recipient or bank detail is accepted until the legitimate office is reached independently.
Gift funds can involve separate lender documentation and transfer rules. Ask the loan officer and settlement professional whether the donor should send money directly, transfer it to the buyers first, or use another approved route. The answer depends on the loan program and transaction, so it should not be improvised from a forwarded email.
6. Confirm receipt with the intended office
A bank receipt shows that an outgoing transfer was authorized. It does not prove that the intended settlement office received the money or matched it to the correct property file.
After sending, call the same independently verified office number. Record the time, amount, and name of the person who confirmed receipt. If funds are arriving in separate transfers, obtain a separate confirmation for each one.
The National Association of Realtors’ consumer guidance likewise recommends calling a known number before sending funds and immediately afterward to confirm receipt.
Prepare a closing-funds safety sheet
Build this record before final instructions arrive, while there is still time to investigate an unfamiliar contact or unclear deadline. A paper sheet kept with your closing documents or a protected household note can work. Do not place complete routing or account numbers in a shared checklist.
- Expected recipient: Record the legal name of the title company, escrow company, settlement office, or attorney expected to receive funds.
- Trusted number: Note the phone number and where you obtained it.
- Authorized contact: Identify the person or department that can authenticate payment instructions.
- Permitted payment method: Record whether the transaction accepts a wire, cashier’s check, or another method.
- Latest cash to close: Note the amount and the date of the Closing Disclosure or other legitimate document supporting it.
- Timing: Write down the bank cutoff, settlement deadline, and planned verification call.
- Verification and receipt: Leave room for the callers’ names, times, amounts, and separate receipt confirmations.
A direct read-back script
Once connected through the trusted number, say:
“I am preparing the closing payment for [property address]. Before I authorize it, I need to confirm the approved payment method and recipient. I will read back the beneficiary name, bank name, routing number, account number, and reference I received. Please tell me whether each field matches your records.”
Also confirm the expected amount, arrival deadline, and process for acknowledging receipt. Do not paste bank details into an ordinary email and ask the recipient to reply “correct.” That leaves the verification inside the same channel that may be compromised.
Separate the amount decision from the destination decision
“How much do I send?” and “Where do I send it?” require two independent answers.
The CFPB’s Closing Disclosure explainer defines Cash to Close as the amount the buyer must pay at closing in addition to money already paid. Buyers should compare it with the most recent Loan Estimate and ask the lender to explain unexpected differences.
An updated amount may reflect a legitimate reconciliation. It does not validate a different bank account. A changed beneficiary, receiving bank, routing number, account number, payment method, or settlement contact calls for a complete stop and a new trusted callback.
Hypothetical calculation: Suppose the latest legitimate paperwork changes cash to close from $84,260 to $83,940.
$84,260 − $83,940 = $320 less due at closing
The buyers should trace that $320 adjustment to the revised documents and obtain an explanation from the appropriate lender or settlement professional. The calculation changes only the amount. The destination still must pass every verification check.
A cashier’s check may help, but it is not a universal workaround
The CFPB says cash to close is typically paid by cashier’s check or wire transfer and advises buyers to ask their closing agent how payment must be made. Accepted methods can vary by location, transaction, amount, and settlement procedure.
Through the trusted number, ask which methods are allowed, exactly who a cashier’s check must name as payee, when a wire must arrive, and how a late adjustment will be handled. A cashier’s check avoids entering a recipient’s routing and account numbers, but it can still be made payable to the wrong entity, rejected, altered, or delayed.
Use the method approved for the specific closing. Verification applies either way.
Scenario: two buyers and a gift donor
Consider a hypothetical purchase in which one buyer receives the closing messages, the other controls the couple’s bank account, and a parent plans to contribute a documented $20,000 gift.
The first buyer should not forward a wire attachment and leave the other two people to interpret it. Instead, the household coordinator calls the previously verified settlement-office number and confirms the payment route. The coordinator also checks with the lender about the required source and documentation for the gift.
If the lender says the donor may send money directly, the donor receives the trusted number independently and performs the same read-back. If two transfers will arrive, the coordinator tracks two bank receipts and two confirmations from the settlement office.
This prevents a surprisingly easy failure: one family member verifies the original instructions while another acts on a fraudulent revision buried in a forwarded email chain.
If the wire may have gone to the wrong account
Act immediately. Recovery is not guaranteed, but delay reduces the time available for financial institutions and law enforcement to respond.
- Call the sending financial institution. Use its official number, ask for the wire or fraud department, report the suspected fraudulent transfer, and request an immediate recall or fraud escalation. Have the amount, date, confirmation number, and destination details ready.
- Alert the real settlement office. Reach it through the trusted number rather than replying to the questionable message. This may stop another buyer, co-borrower, or donor from sending money.
- Preserve the evidence. Save the original emails, attachments, texts, voicemail, transaction receipts, phone numbers, and a written timeline. Keep original messages even if you also take screenshots.
- File an IC3 complaint promptly. The FBI’s 2025 IC3 report advises victims to contact their financial institution, request a recall with any required documentation, and report full transaction details to IC3 regardless of the amount lost.
- Get transaction-specific help. Follow instructions from the bank and law enforcement. A qualified settlement or legal professional can explain how the incident may affect the scheduled closing and any contractual deadlines.
The FBI report describes an August 2025 home-closing case involving a fraudulent wire of more than $449,000 in which rapid reporting helped trigger a response. Such cases show why speed can matter; they do not promise that transferred money will be frozen or returned.
Use the two-channel rule at the send button
Property details, company logos, portal screens, voices, and familiar email threads can be imitated. Before releasing closing money, require one channel to deliver the instructions and another independently established channel to authenticate them.
Verify the amount, legal recipient, bank details, payment method, deadline, and authorized sender. Confirm receipt afterward. If the destination changes at any stage, the transfer waits until the legitimate settlement office verifies the complete instruction set again.
Disclaimer: This article provides general educational information, not individualized financial or legal advice. Payment requirements and closing procedures vary. Consult your lender, settlement professional, financial institution, attorney, or law enforcement agency as appropriate for your situation.
About this guide
High-intent homeowner content with clear explanations, practical examples, and natural internal/cross-site links.
This page separates sourced facts from estimates and examples, states important limitations, and passes separate editorial and publishing checks before it is posted. It is general information, not individualized professional advice.
Sources reviewed: (checked 2026-09-07)
- What are some common types of fraud and scams? | Consumer Financial Protection Bureau
- Closing Disclosure Explainer | Consumer Financial Protection Bureau
- 2025 IC3 Annual Report | Federal Bureau of Investigation
- Consumer Guide: How to Protect Against Real Estate Wire Fraud | National Association of Realtors
- Federal Reserve System Holiday Schedule | Federal Reserve Financial Services